At OliVera, we value your privacy and are committed to protecting your personal information. We take appropriate technical and organizational measures to safeguard your data and handle your personal information responsibly and in accordance with applicable privacy laws.

This Privacy Policy explains what information we collect, why we collect it, and how we use it.

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Information We Collect

When you create an account, place an order, or interact with our website or services, we may collect the following types of information:

• Your name, email address, and other contact details.

• Billing and shipping addresses.

• Payment information (processed securely through our payment providers).

• Details of products you have purchased or added to your wishlist.

• Information about your browser, device, IP address, and website activity.

• Information collected through cookies and similar tracking technologies.

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How We Use Your Information

We collect and use your information to provide you with the best possible shopping experience.

This includes:

• Processing and fulfilling your orders.

• Processing payments securely.

• Delivering your purchases.

• Providing customer support.

• Sending order confirmations, shipping updates, and other service-related communications.

• Informing you about promotions, special offers, or new products where permitted by applicable law.

• Improving the functionality, security, and performance of our website.

• Conducting internal analytics and marketing research to better understand customer preferences.

We only process personal information where we have a legitimate business purpose or another lawful basis to do so.

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Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only when necessary, including with:

• Payment service providers.

• Shipping carriers and fulfillment partners.

• Technology providers that help operate our website.

• Government authorities or law enforcement agencies where required by applicable law.

All third-party service providers are expected to protect your information and process it only for the purposes for which it was provided.

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Data Security

Protecting your personal information is a priority for OliVera.

We implement appropriate technical, administrative, and organizational security measures designed to protect your information against unauthorized access, disclosure, alteration, misuse, or destruction.

Access to personal information is limited to authorized personnel who require the information to perform their job responsibilities.

While we take reasonable steps to safeguard your data, no method of electronic transmission or online storage can be guaranteed to be completely secure.

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Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and support our marketing efforts.

Cookies help us:

• Remember your preferences.

• Improve website performance.

• Measure advertising effectiveness.

• Personalize your shopping experience.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

For additional information, please refer to our Cookie Policy.

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Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Access the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of your personal information.

• Object to or restrict certain processing activities.

• Request a copy of your personal data where applicable.

• Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the contact information provided below.

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Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes become effective immediately upon publication on this page unless otherwise stated.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy or how we process your personal information, please contact us:

OliVera

Email: info@tryolivera.com